Return & Refund Policy

We want you to be satisfied with your purchase. If you are not fully happy with your order, you may request a return or refund under the conditions below.

1. Eligibility for Return

• Items must be returned within 7 days of delivery.
• Products must be unused, unwashed, and in original condition with all tags intact.
• Returns are applicable for: casual shirts, track pants, casual pants, and joggers.
• Items showing signs of wear, damage, or alteration will not be accepted.

2. Non-Returnable Cases

• Products purchased during clearance or final sale.
• Items damaged due to misuse or improper handling.
• Requests made after the return window.

3. Return Process

• To initiate a return, contact customer support at: cottonsugar1270@gmail.com
• Share your order details, reason for return, and product images (if required).
• Once approved, return instructions will be provided.

4. Refund Policy

• Refunds will be processed after the returned item is received and inspected.
• Approved refunds will be issued within 5–7 business days.
• Refunds will be credited to the original payment method.

5. Exchange Policy

• Exchanges are subject to product availability.
• If the requested item is unavailable, a refund will be processed instead.

6. Shipping Charges

• Return shipping costs may be borne by the customer unless the item is defective or incorrect.
• Original shipping charges (if any) are non-refundable.

For any assistance, please reach out to cottonsugar1270@gmail.com.