Shipping Policy

1. Order Processing

• Orders are processed within 1–3 business days after confirmation.
• Orders placed on weekends or holidays will be processed on the next working day.

2. Delivery Time

• Estimated delivery time is 4–7 business days, depending on your location.
• Remote areas may require additional delivery time.

3. Shipping Charges

• Shipping charges (if applicable) will be calculated at checkout.
• Any promotional free shipping offers will be clearly mentioned.

4. Order Tracking

• Once your order is shipped, you will receive a tracking ID via email or message.
• You can use this to track your shipment status.

5. Delays

• Delivery may be delayed due to unforeseen circumstances such as weather, courier issues, or high demand periods.
• In such cases, support will assist you with updates.

6. Incorrect Address

• Please ensure your shipping address is accurate.
• Orders shipped to incorrect or incomplete addresses may not be eligible for reshipment or refund.

7. Damaged or Lost Packages

• If your order arrives damaged or is lost in transit, contact support at cottonsugar1270@gmail.com within 48 hours of delivery.

For any shipping-related queries, contact: cottonsugar1270@gmail.com